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CAN'T VIEW VIDEO TUTORIALS

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Posted 10/11/2024 2:39 PM

Forum Member
Forum Newbie

Group: Forum Members
Active: 10/12/2024
Posts: 1

Hi:

I can't view any of the video tutorials after downloading the trial version of BaseNow.

I omnly see a black screen and the message "Click here if you can't see video." I click on the link and I get a message to download CODEC . I have downloaded CODEC but still can't view videos.

Does anyone know why? I am using Windows XP Home edition.

Thanks

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Posted 10/12/2024 2:53 AM

Forum Administrator

Group: Advanced Members
Active: 9/28/2006
Posts: 56

Try to restart the computer after installing codec. You can also download avi files from the location below and run them in Windows Media Player:
http://www.basenow.com/videos.zip

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Posted 9/5/2024 8:46 PM

Forum Member
Forum Newbie

Group: Forum Members
Active: 9/5/2024
Posts: 1

Quote: Hi: I can't view any of the video tutorials after downloading the trial version of BaseNow. I omnly see a black screen and the message "Click here if you can't see video." I click on the link and I ...

Hi:

I can't view any of the video tutorials after downloading the trial version of BaseNow.

I only see a black screen and the message "Click here if you can't see video." I click on the link and I get a message to download CODEC . I have downloaded CODEC but still can't view videos. i did what you propose like restart, still the

same. I have downloaded the video tutorials from the web ,but no sound

Does anyone know why? I am using Windows XP Home edition.

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Posted 9/8/2024 7:37 AM

Forum Administrator

Group: Advanced Members
Active: 9/28/2006
Posts: 56

Those video files do not have sound. An anti-virus software or strict security settings in your web browser can prevent you from playing the video files after clicking on the hyperlink.

Try to open the files in Windows Media Player. Press Start/Run and enter mplayer2 to start the program.

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